We are very happy to replace broken glass in your frames. The frames need to be either made by Cupola Framing originally or of high quality from another picture framer.
Poor quality frames cannot always have the glass replaced as the glass is often glued in and the frames cannot withstand the use of professional tools.
If the frames are not originally made by Cupola Framing, we reserve the right to refuse fitting the glass into the frame, as some cheaper frames may be damaged by professional framing methods.
Posted in: 1. Ordering and customer service